Here are the most common questions our customers ask us.

An insurance broker will help you identify the risks you are exposed to. The broker will advise you on what insurance products are available for these risks and, at your request, source the insurance covers that suit your needs from any number of local or foreign insurers. The broker will discuss the various options with you and help you select the best option and when agreed place the cover with the chosen insurer and arrange the documentation. The broker will also help you with general insurance advice and look after any amendments to the policies that may be required. In the event of a claim, the broker will assist you in the submission of the claim and will liaise between you and the insurer to bring the claim to a successful resolution.
In both business and private matters it is important that you have the right insurance cover. Wrong or inadequate protection can lead to dreadful consequences, thus the right advice makes all the difference and prevents costly mistakes. An insurance broker is a specialist in insurance protection, is independent and has invaluable know-how of the insurance market as well as access to the most reputable insurers available to provide professional and
offers a range of services from arranging new covers, insurance quotes, renewals and assists on claims; covering all classes of insurance business be it Personal Lines to Commercial Lines, Marine or Aviation. The broker forms an ongoing relationship with you to acquire all the knowledge required to provide a better service to you.
Brokers give advice and assist you in compiling and submitting your claim to the insurer. They arrange for a claim form to be completed by you, monitor the claim process and liaise between you and the insurer to bring it to a successful resolution.
No, notwithstanding the fact that both are insurance intermediaries, there is a big difference between the two. Whereas an insurance agent acts on behalf of one or more insurance companies and can only access the products offered by the insurers the agent represents, an insurance broker is a full-time insurance professional, who works for you and acts on your behalf. The broker is independent, obliged to act in your best interests and can arrange the best protection for you at a competitive rate.
The Insurance Broker profession in the United Arab Emirates (UAE) is regulated by the Insurance Authority Board of Directors Resolution Number 15 of 2013 (the “Regulations”), including amendments from time to time. Under Federal Law Number 6 of 2007, the Insurance Authority (IA) was set up as a separate legal personality for the regulation and supervision of the insurance sector in the UAE.
When insurers calculate their premium rating, this also includes a standard distribution cost. Essentially, this means that whether you use an insurance broker or go directly to the insurer, the price will generally be the same. You should keep in mind that the cheapest price may not always reflect good value. Using an insurance broker may not cost you more and, as far as possible, the broker will help you prevent uninsured losses.
Brokers receive a commission (brokerage) from insurers on the business they place with the insurers. The commission normally takes the form of a percentage on the premium paid.
Our services are based on our appointment as your insurance brokers. So these services are provided free of charge to you.

There are certain areas, however, where we may charge fees to a client for services that do not form part of the broker’s appointment. Such services may include assistance in claims recovery where we may not have been appointed as insurance brokers; or assistance in effecting recovery from a third party in the event of an uninsured loss. Any fees and terms of reference will always be discussed with you beforehand.
NewTech is a boutique specialist (re)insurance broker focused on clients with complex and/or challenging needs. We believe specialty placements in today’s rapidly changing market need true expertise, deep relationships, and a genuinely fresh perspective. We are proud to be discerning – in the clients we work for, the partners we work with and the talent who drive us forward. This allows us to be truly focused so we can create bespoke, game-changing solutions. We believe that an aligned and progressive insurance market benefits everyone. Our lack of legacy systems and seamless digital first approach means we are a broker built for today’s world.
By signing a broker’s appointment you are confirming that you have appointed a firm to act as your Insurance Broker within the scope of the Insurance Intermediaries Act, 2006.
Risk management is the identification, assessment and prioritization of risks followed by coordinated and economical application of resources to minimize, monitor and control the probability and / or impact of unfortunate events.
Measures can range from the installation of fire or intruder alarms to having adequate contingency plans in place. Safety and health audits are other measures that can mitigate risk.
Car insurance is mandatory in UAE; all drivers must have valid insurance to avoid fines. It is also vital since your car is covered against unavoidable circumstances such as theft, accident, and other damages to your vehicle. In the UAE, a car insurance policy is a must-have document. But do you know what documents you need to buy car insurance?

Purchasing or making adjustments to the car insurance doesn’t require you to learn complicated things, but you may need to know what documents you need to avoid confusion. To make things easier for you, we’ve listed down the materials you’ll need when purchasing car insurance:
a) What are the essentials documents required for car insurance?
• Driver’s License
• Visa Document
• Passport Copy
• Vehicle Registration
• Current Declaration Page
• Adding New Vehicle/Person
• Policy Cancellation

b) Driver’s License
A valid driver’s license is a must, and a copy of the licenses of your family members who’ll be driving the vehicles you hope to ensure is also needed.
c) Vehicle Registration
You need a valid copy of the car registration of the car you’d like to insure. If you want to get a homeownership discount, bring proof of homeownership, which can come from tax documents or a homeowner insurance policy.
d) Current Declaration Page
The present Declaration page is essential if you already have a car insurance policy and looking to get a quote for a new one. It helps the insurers in finding what coverage you currently have on your car and gives a quote accordingly. In some cases, insurers will only ask for this document as they can fetch other details from your prior insurance histories.
e) Documents for Any Change In the Insurance Coverage
f) Adding New Vehicle/Person
If you are looking to add a new person, bring his/her driving license; and bring the registration document if any vehicles being added. Also, consider bringing the insurance policy to see compliance with the required coverage.
g) Policy Cancellation
In most cases, insurance providers do not cancel the policy unless proof of replacement is shown. The laws on vehicles probably restrict them to do so. However, bring proof of replacement coverage when you want to cancel a policy. As long as you have got a plan with you, no one will question, but in other cases, insurers want to know why you wish to cancel your policy so they can find ways to meet your needs.
Motor vehicles depreciate and the value of cars is constantly changing. It is your responsibility to ensure that the sum insured reflects the current market value and provide us with this. It is in your interest as in the event of a total loss claim you will be paid up to the current market value of your car.
A travel insurance policy does not just cover various risks during your trip overseas but also offers cover against Cancellation and Curtailment Charges. Therefore to enjoy the full benefits of the policy it is advisable that you take out the insurance immediately when you pay for your flights, accommodation etc.
A pre-existing condition may affect your health insurance coverage. Most companies will not cover such conditions whilst others may exceptionally accept you conditionally by providing a pre-existing condition exclusion period.
No claim is the same. The moment you are aware that you may need to make a claim against your insurance policy, you need to inform us immediately by either calling us on +356 2205 8580 or else sending us an email on claims@tcsinsurancebrokers.com. We will take it from there and assist you step by step accordingly.

In the event that you have suffered a loss outside our opening hours, you need to remember some basic tips:

Motor accident – complete front-to-rear form if applicable, file report with wardens or police (in case of injury) and ensure you have all the details of the other parties involved in the accident.

Fire or theft – file report with police.

Travel claim – file reports with overseas authorities, hotel or airline management depending on the case.

Healthcare claim – you must always have a referral from your G.P.

Claim relating to equipment – get a technician’s report and ensure you keep all faulty equipment and cables.

In all cases you should take photographs whenever possible and inform us as soon as possible.

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Office address:

1101 & 1107, Exchange Tower, Business Bay, Dubai, UAE

Call for help:

+971 (0) 4 576 2769

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